At PPS we are all about providing proactive IT support. We deliver a management service that keeps track of the health of your IT. We have invested in multiple technologies to identify issues before they impact your work operations so we can resolve them quickly. In many cases this means that we fix things before you even notice them.
Let us examine your existing IT infrastructure, expenditure and business processes to tailor an affordable solution for your business. This will include servers, security, storage, online and offline backup, network structure and performance as well as peripheral devices. We improve efficiency and minimise interruptions.
The team at PPS strive to deliver peace of mind by looking after your IT concerns while you focus on what you do best. We take the guesswork out of your budgeting with the convenience of a fixed price IT support agreement.
- Stress Free Transition – Our highly qualified onboarding technicians transfer you over to our services with little to no disruption to your business activities.
- Preventative Maintenance – Our monitoring systems quickly identify and resolve issues, often before there is an interruption to your business. We aim to fix problems before you notice them.
- Help Desk – In order to make sure our clients are getting the best support, we have a number of help desk options including after hours.
- IT Management & Monitoring – We keep a close eye on the performance of your systems, not only fixing issues as they arise, but also improving system efficiency.
- IT Reporting – As part of our managed IT services, we provide monthly reports on the performance and maintenance of your IT systems, along with a current list of all your IT assets.
- Technical & Remote Support – Our team of technicians provide both onsite and remote support to your staff when required and without extra cost.
- Change Management – As your company develops we add and remove users from your system as required. We also set up remote access as needed in line with your security requirements.
- Storage Management – Data is your most valuable resource. We make sure that your storage systems are reliable, secure and your data is backed up every day.
If you run a business, let us keep you running.
To find out just how much you can save, contact PPS today and ask about fixed price support. Please read our Terms and Conditions, and Disclaimer.